Help & FAQ

Yes, all Eagle Peak canopy tent and gazebos are easy to setup. Eagle Peak canopy tents with the patented Peak Push center lock system enables a quick, one person setup, letting you maximize outdoor time with minimal effort.

Yes, Eagle Peak pop up canopy tents and gazebos can be set up in less than 60 seconds. The Eagle Peak patented Peak Push center lock system enables a quick, one person setup. The top can remain on the frame when storing making every set up easy.

Yes, one person can set up an Eagle Peak canopy tent with the patented Peak Push center lock system. The portable canopy requires no tools and easily opens and closes from the center in seconds. Its unique canopy tent center lock enables a quick, one person setup, letting you maximize outdoor time with minimal effort.

Yes, we offer replacement parts for all the
products we sell. All our canopies are designed so parts can easily be
removed and replaced. Find the parts for your Eagle Peak product in the Eagle Peak website Replacement Parts main menu. Please reference the parts list that came with your canopy for more information.

Yes, the Eagle Peak canopy top can be hand cleaned with a mild soap and water. Do not use detergents, bleach or abrasives. Never machine wash. Always let the canopy top dry completely before closing, folding and storing.

Yes, the Eagle Peak vented canopy tops are designed for windy conditions to help wind to flow through the canopy tent to reduce lift.

Yes, you can store the Eagle Peak canopy tent with the top attached to the frame. If you feel any resistance opening or closing the frame with the top on, avoid forcing it, instead free where top may be caught up in the cross eaves and continue.

Yes, we suggest to use weight bags or plates, or any other heavy object (minimum 30 lbs per leg), the heavier the better. Or you can use stakes with guy ropes (minimum 1 per leg).

Yes, one person can set up an Eagle Peak custom canopy tent for the frame versions with the patented Peak Push center lock system. With the patented center lock the Eagle Peak portable canopy requires no tools and easily opens and closes from the center in seconds. Its unique canopy tent center lock enables a quick, one person setup, letting you maximize outdoor time with minimal effort.

Yes! Eagle Peak offers full customization options for canopy tents. You can add your logo, branding, or custom design to the canopy top, valance, and sidewalls. We offer high-quality printing on multiple canopy surfaces for maximum impact at events. Send us your artwork or if you need help with the design our USA based team will work with you to bring your vision to life, from layout to final print.

Eagle Peak offers the highest quality full color dye sublimation printing on all sides with vibrant, fade resistant colors that won't crack or peel.

Eagle Peak canopy tents can be custom printed on the canopy top panels, valances (the side flaps), and optional sidewalls. This allows for full high quality print visibility of your branding from multiple angles. Not all sides have to be the same print. Each surface can have a different image or text and it does not impact the price. So you can use multiple logos and different text on each side.

Eagle Peak custom canopy tents typically ship within 7–10 business days after final artwork approval. Shipping times may vary slightly based on order volume and location.

It’s easy! Either enter your artwork while entering the order, or email your logo or artwork files to customcanopyteam@eaglepeak.com. We’ll send you a proof for approval before we print anything. if you need help with the design our USA based team will work with you to bring your vision to life, from layout to final print.

Yes, Eagle Peak offers customization for sidewalls, feather flags, and banners. You can add your logo, colors, or full designs to match your canopy for a cohesive high quality print branded setup.

For Eagle Peak custom canopy tent printing order assistance please call 888-295-3953 or email customcanopyteam@eaglepeak.com. You can order Eagle Peak custom printed canopy tents directly from the Eagle Peak store at Eagle Peak Custom Customer Service

Eagle Peak custom canopy tents are available in sizes 4' x 4', 5' x 5', 8' x 8', 10' x 10', 10' x 15', 10' x 20', and 20' x 20'. For order assistance please call 888-295-3953 or email customcanopyteam@eaglepeak.com. You can order Eagle Peak custom printed canopy tents directly from the Eagle Peak store at Eagle Peak Custom Customer Service

We completely get it, we change our minds too! You can cancel your order prior to shipment.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We respond quickly, usually same day. Please note that inquiries sent on weekends and holidays will receive a reply the following work day, but possibly sooner.

The Eagle Peak website is focused on the United States. To enquire about shipping to a different destination, e.g., Canada, Australia and Europe please Contact Us.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 5 days from when we receive the item(s).